FREQUENTLY ASKED QUESTIONS

We provide the option to break down packs for the majority of our products, enabling you to tailor a custom order that precisely meets your specific requirements.

Crate dimensions differ, and the square meter (m²) coverage for each is provided on the product page.

The crate coverage indicates the overall area that can be effectively covered with the stone, accounting for recommended joint widths between slabs. This information offers a practical estimate of the actual coverage once the product is installed, aiding you in placing precise and accurate orders.

To determine the total area coverage of the stone alone, you can calculate it by considering slab measurements and quantities. This ensures a comprehensive understanding of the product's coverage potential when making your order decisions.

The inherent nature of natural stone leads to variations in tone and colour, a result of its entirely natural formation.

We make every effort to showcase the diverse range of variations within our product images. If you have any uncertainties, we are always available to provide additional insights before you finalize your order.

It's common for natural products to carry a fine layer of dust from the quarrying process, which may initially give the slabs a dull appearance. Ensure to remove this dust layer, allowing some moisture to permeate the stone. Once the stone absorbs moisture, its natural colours will become evident.

Colours tend to intensify and darken when the stone is wet. Once laid, the stone naturally absorbs moisture from the mortar bed, enhancing the display of its colours.

Prior to installation, wetting the stone helps reveal any variations that might not be apparent when the stone is dry, ensuring a more accurate representation of its overall appearance.

Trades discounts are available on our full range of products.

Please call us on 07548 825309 for more information.

Feel free to reach out to us for a customized quote tailored to your specific requirements.

For assistance, kindly get in touch with us through the provided contact link HERE, and we'll be delighted to help address your needs!

Please note that all quotes provided are formulated based on the current prices of the goods during the calculation. However, these prices are subject to change and cannot be guaranteed.

A comprehensive laying guide accompanies all our products, and you can locate it on our website by following this link. If required, we are also happy to send it via email for your convenience.

No - We pride ourselves on selling the highest of quality products which means the margins we work with do not give us the ability to match the price of the same product of a lower quality.

For outdoor porcelain tiles we would recommend between 5-15mm gaps depending on the look you are wanting. The minimum gap for flooring tiles would be 3mm to allow space for grout to adhere and stay in place.

For Indian Stone paving we would recommend between 10-15mm gaps again, depending on the look you are going for. The graded edge becomes an important part of the final strength of the structure.

We suggest opting for a Jointing Compound that is resin-based for its ease of application and frost-resistant qualities. Explore our range of jointing compound options for more detailed information.

The slipperiness of Indian Stone paving can vary depending on the specific type and finish of the stone. Some varieties may have a smoother surface, potentially making them more slippery, while others may have textured finishes for enhanced traction. It's advisable to inquire about the slip resistance characteristics of the Indian Stone paving you are considering and choose a finish that aligns with safety requirements, especially in areas prone to moisture.